Email Templates

SmithCart > Design

Email Templates allow you to manage the content and subject of the emails that are automatically sent from your store.

To start managing your email templates, navigate to the BuyNow module and select "Setup - > Templates -> Email" from the admin menu:
 
 
 
Click the "Add Template" button to add a new email template and the following page will be displayed:
 
 

The following fields are available:

Type – The Email Type setting selects what type of Email Template will be configured.

The following Email Types are available:

  • Store Email Templates
  • Product Level Email Template
  • E-Card Email Template

Name – The name of the email template

If a Store Email Template is being configured, the Template Name field will be displayed as a dropdown with the following options:

  • User Email Template
  • Admin Email Template
  • Ship Email Template
  • Payment Received Email Template
  • Manufacturer Email Template
  • Request A Quote Email Template
  • RMA Customer Email Template
  • RMA Admin Email Template
  • RMA Update Customer Email Template
  • RMA Update Admin Email Template

If a Product Level Email Template or E-Card Email Template Type is being configured, the Template Name field will be displayed as a textbox that allows any name to be entered.

Select a Language – The Select a Language dropdown, lists the Languages currently configured on your DNN portal.

Subject – Enter the Subject you would like to be used when sending the email. The Subject should be a short summary of its contents.

Template - The default email templates are automatically populated, however you can also add custom messages, links, tokens, and your store logo. For a full list of Email Tokens, see the Email Template Tokens section below.

After you have entered all your email template details click the save button to save your new email template.

 



Email Template Tokens

The following tokens can be entered in the Email Templates to customize the email message.

Please Note: [ORDERID], [ORDERDATE], [ORDERTOTAL], [FIRSTNAME] and [LASTNAME] tokens can be used in the email subject.

Order/Ship Confirmation Email Tokens
Token Name Description
Order Header Tokens
[ORDERID] Order ID
[ORDERDATE] Date of Order
[ORDERSTATUS] Order Status
[COUPONCODE] Coupon used on order.
Customer Tokens
[USERNAME] Customer’s Username
[PASSWORD] Customer’s Password
[FIRSTNAME] Customer’s First Name
[LASTNAME] Customer’s Last Name
[COMPANYNAME] Company Name
[EMAIL] Customer’s Email Address
[WORKPHONE] Customer’s Work Phone. Primary phone collected during checkout.
[CELLPHONE] Customer’s Cell Phone. Secondary phone collected during checkout.
Shiping Info Tokens
[SHIPPINGADDRESS] Customer’s Shipping Address entered during checkout. Includes the following customer ship to fields;  First Name, Last Name, Address1, Address2, City, State ,Postal Code, Country, Step1 Custom TextBox (if entered during checkout)
[SPECIALINSTRUCTIONS] Special Instructions entered by the user on the user on the confirmation status page.
[SHIPMETHOD] Shipping method selected by user during checkout.
[SHIPDATE] The date the order shipped. The ship date can be entered in the manage order details screen or can be imported from shipping or ERP system.
[TRACKINGNUMBER] The ship tracking number associated with the order. The ship tracking number can be entered in the manage order details screen or can be imported from shipping or ERP system.
Bill To Tokens
[BILLINGADDRESS] Customer’s Billing Address entered during checkout. Includes the following customer bill to fields; First Name, Last Name, Address , City, State ,Postal Code, Country,  Payment Type (i.e. Credit Card, Check, PO, Bill Me Later, etc.)
[ACCOUNTNUMBER] The credit card number, eCheck number or Purchase Order Number entered by the user during checkout.
[ROUTINGNUMBER] Applies to eCheck and Check payment methods only. Collected on the step 2 checkout page.
[BANKNAME] Applies to the Internet Banking payment method only. The Merchant Bank Name field is entered in the BuyNow module settings and displayed to the user on the step 2 checkout page.
[PONUMBER] The Purchase Order Number entered by the user during checkout.
[PAYMENTMETHODINSTRUCTIONS] Includes payment instructions configured in the admin area payment setup screen.
Order Line Item Detail Token
[ORDERDETAILS] Displays line item details of the products purchased by the user. Includes the following line item information; Product SKU, Product Name, Serial Number, Unit Cost, Quantity, Line Item Total, Download Link (if downloadable product), Custom Web Service Data (if exist)
Order SubTotal Tokens
[SUBTOTALS] Order subtotal fields. Includes the following; SubTotal, Deposit Amount (if exists), Discount Amount, Shipping, Handling, Tax, Surcharge, Order Total, Balance
[ORDERTOTAL] Total order amount.
Customer User Defined Field Tokens
[CUSTOMDATE] Custom date field from Step 1 of the checkout.
[CUSTOMDROPDOWN] Custom dropdown field from Step 1 of the checkout.
[CUSTOMTEXTBOX1] Custom textbox 1 field from Step 1 of the checkout.
[CUSTOMTEXTBOX2] Custom textbox 2 field from Step 1 of the checkout.
[DNNPROFILEPROPERTY] Custom DNN Profile Property selected in "DNN Profile" section of store settings.