The Zendesk for RazorCart integration helps your business by displaying critical RazorCart data alongside Zendesk Support ticket information. It saves your agents time because they no longer need to switch between RazorCart and Zendesk to connect a ticket to an order.
- Improve customer satisfaction with better conversations
- Solve tickets faster by having access to relevant customer data from RazorCart, such as billing, shipping, notes, and order information, on Zendesk Support ticket pages.
- Easily navigate to additional data in RazorCart by simply clicking on Customer Numbers or Order Numbers in Zendesk Support.
- Access total customer value to better segment customer inquiries